Ralphs Fresh Fare - Studio City, California

Ladi Saka

Ralphs is a good location to be able to get your groceries shopping for the whole week. This is at the perfect location spot to celebrate the weekend as we prepare for July 4th celebration next week. I have been to this location a couple times. Looking forward to coming back here. There wasn’t a long line as there is a self check out option u can use. Also great to be a member so you can save as much as money as u can and get rewards as well. Never have any complaints u can take your friends and family there.

Rafic Hissen

I just went to get flowers for my grandmother’s birthday, and the lady inside the flower store was really amazing! She helped me prepare the best bouquet and went out of her way to make it look beautiful. I can't forget her name, Aurora. :)) Thank you so much! Ralph’s is lucky to have such a dedicated employee at their store!

courtney smith

The worst customer service! At 8:30 on a Thursday not a single lane was open. Not one cashier available to help me. I had a full cart with according to my receipts a total of 132 items. Most grocery stores won’t even let you do self checkout with more than 25 items! I had to do multiple transactions because the self checkouts are small and it won’t let you bag anything while you are still scanning(weight sensitive can’t move items). Such a hassle. I am disabled and I specifically don’t go to stores like Aldi where I could save money and bag items myself because I need the assistance to bag my items and help to my car! But tonight I didn’t get any help whatsoever! I also asked 2 different male employees for the bathroom code and both of them told me they only knew the mens code and walked away from me. Neither of them offered to get the code or help me. Horrible customer service. I don’t suggest this allocation at all.

99

I was serviced by one of my favorite managers, Duane. He has an amazing personality. Always friendly always helpful. He always makes my visits fast, easy, and as if I'm very welcomed to visiting.
"Let's do this" ?
Duane, in case you haven't heard this in a while.... you are the BEST! YOUR CUSTOMERS LOVE YOU! THANK YOU!

In case you forget, I have a video of your customers singing Happy Birthday to you!!

ele barker

I was somewhat nervous by the bad reviews and I shouldn't have been. The people in this store are so kind and helpful and there were no homeless people outside the store doorway. The parking lot felt safe. A great range of products.

LA LV

This is my goto Ralphs for last 20 years. Usually its 4 or 5 star. but I decide to write a review based on an aweful experience I had today with one of the cashier with long bleached white hair. She held up the line talking to the customers about her life. Also she gave me real nasty look when I wanted to return some items that I did not want. Basically giving me a nasty look, and throwing the return items into the box. I made a formal complaint to the customer service. Hope this will not happen again.

Marlee Anna

This is my closest Ralph’s, but I’d rather drive to Sherman Oaks for my pickup orders because this place is horrendous about monitoring their pick up spots. Almost every time I show up, all the spots are full but lo and behold no one is in the cars. The people who bring out the groceries know it’s a problem but can’t really do anything about it.

I hate to be that person, but Ralph’s needs to get more serious about stopping people from parking there and leaving their cars in spaces meant for guests with online orders. Please station security there or something. I can’t tell you how many times I’ve pulled up and had to wait for people to come back to their cars.

Joe Blow

Escalator broken up and down, forcing use of elevator, which smells like insecticide so strong, that I was trying to hold my breath, but the elevator is too slow, forcing me to breathe noxious gasses of unknown substances so that I almost threw up when the doors finally opened! I will not go back until the escalator is fixed in both directions! Definitely I will never get in the elevator again.